The services you provide to your customers have the power to make or break their loyalty. Having a skilled professional team handle these services for you will not only allow you to focus on fulfilling your core objectives but also be more cost-effective and efficient. Movate’s expert skills, years of experience, and knowledge ensure that we provide only the best to your customers.

At Movate, we believe that your best efforts should go into developing your core strengths and creating new value for your customers. You can do just that by leaving your professional services in our hands.

Whether you require remote support services or a company to implement your new products and services, Movate can do all that and more.

Our range of services includes product implementation and integration, managed services, remote services, and software upgrades. Our goal is to enable quick and smooth implementations to create the maximum possible value from your products and services.

So, why wait? Partner with us today!

Product implementation and integration

Providing your customers with implementation and integration services are the core of ensuring a product’s success. It also aids in expanding product usage and acts as a source of post-sales revenue. Integration of a new product/service at a customer’s premises requires skills and expertise. Our professional services team understands your needs and works with you to design and implement the perfect solution.

  • • Set-up and implementation of new products and services
  • • Design and configure a solution that maximizes effectiveness and efficiency
  • • Cost-effective and time-saving solutions
  • • Skilled resources for implementation and integration of COTS technology and SaaS products

Managed services

Keeping your infrastructure top-notch and quickly adapting to changes enables you to stay ahead of the competition. Whether you need service request handling, consistent monitoring of the infrastructure, rapid scaling, or managed SaaS or XaaS, Movate can provide all of them. We customize our services as per your needs to offer you the best experience.h you to design and implement the perfect solution.

  • • Maintain optimal performance
  • • Cost-effective flexible service model
  • • Skilled support available at all times
  • • Hosting and cloud services
  • • Remote monitoring and management of servers for proactive maintenance

Remote support

After-sales support shapes the loyalty of your customers. Quick and hassle-free issue resolution is what creates an optimal CX. Movate offers remote support to your customers via multiple channels while promoting product usage expansions, cross-selling and upselling. Our experts help you design and choose the most suitable technology to optimize your customers’ interaction with your brand.

  • • 24/7/365 omnichannel support
  • • Managed monitoring and support services
  • • Automated response to standard issues to improve efficiency
  • • Insights based on interactions with your customers to predict problems before they happen

Software upgrades

As you continuously improve your current technologies, you will also need to provide software upgrades to your customers to enhance their experience. At Movate, we are dedicated to improving your CX and customer retention by providing rapid and customized software upgrade services.

  • • On-premises software upgrade on high-tech devices
  • • Managed monitoring and support services
  • • Automated response to standard issues to improve efficiency
  • • Insights based on interactions with your customers to predict problems before they happen